Microsoft is struggling to restore services after a major global outage affecting Outlook and Teams disrupted businesses and governments worldwide. The issue, which began on Friday, has impacted thousands of users in the U.S. Asia, and Africa, with some government agencies and companies still experiencing difficulties. Microsoft confirmed the outage was caused by server problems and is working to resolve the issue, though the fix is not progressing as expected.

The outage has disrupted email access and workplace tools for businesses and organizations globally. Companies such as OpenAI and Anthropic have also been affected, highlighting the widespread nature of the problem. In Australia, Japan, and the United States, government operations were impacted, with some users in South Africa reporting ongoing issues. Microsoft stated it is exploring alternative solutions to address the problem.

This is the second major disruption to Microsoft’s 365 services in recent weeks. The company has faced criticism for the prolonged downtime, with users and businesses expressing frustration over the lack of progress in resolving the issue. Microsoft executive vice president Charles Lamanna ruled out any malicious hacking activity, attributing the problem solely to internal server issues. The situation remains ongoing as the tech giant continues its efforts to restore full functionality.